The purpose of this study is to assess the perceived language proficiency in Nihongo and its significance among employees of selected Japanese theme restaurants in the 3rd District of Metro Manila. The study employed a quantitative-descriptive research methodology to establish relevant and valuable research goals. In this research, the stratified-purposive sampling method, which is a non-probability sampling technique, was employed that focused on the characteristics of the population and the research objectives. The respondents were presented with the following set of criteria to select from: The eligible participant for this study is required to be a staff member of a Japanese restaurant situated in the 3rd District of Metro Manila, specifically in the CAMANAVA area, which encompasses Caloocan, Malabon, Navotas, and Valenzuela. Moreover, the individual must be of legal age, ranging from 18 to 60 years old. Upon completion of data collection, the researcher proceeded to aggregate the findings and employ statistical methods to carry out the investigation. Statistical techniques employed in the analysis included percentage calculations, weighted mean calculations, ranking procedures, utilization of the Likert scale, and a one-way analysis of variance (ANOVA). As a result of this study, it was shown that by communicating with them in their own language, you lessen the linguistic and cultural barriers between you and them. It is clearly stated that respondents agreed that learning a foreign language is important in the restaurant business. If you can’t get your message across to your customers, it won’t matter how great your service or product is. The study’s findings suggest that staff at Japanese theme restaurants are comfortable following directions and carrying on conversations in simple Nihongo. With this global expansion comes the need for bilingualism in order to communicate effectively with clients from all over the world. When it comes to reading, respondents have no trouble reading the items printed in Nihongo on the menu or recognizing them. The study showed that there is no significant difference between how well the respondents thought they could listen, speak, read, and write in Nihongo. The research approach’s primary focus is the information acquired to verify the hypothesis and answer the specific research question.
Keywords: Bilingualism, Language Proficiency, Nihongo, Global Expansion.
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